We’re always there - 24/7

Waterford is always at the ready to meet your needs at any time, day or night. You will reach a live person every time you call. As a customer, you will have a direct line to your Waterford team leaders - from your facility manager right up to the company president.

We’re not satisfied until you are.

Cleaning crews who really care about your property

Waterford aims to go over and above what clients expect from us. Our strength is our people. We do not subcontract and all our employees are bonded and insured. We strive to create a safe and rewarding work environment for everyone on our team. That’s why Waterford boasts one of the highest staff retention rates in the business. Our cleaners take pride in their work.

Frequent performance evaluations and inspections

Waterford’s senior quality assurance inspectors carry out regular checks on your premises so we spot issues before you do. We strive to respond to and resolve any specific service issues within one business day or less. We’ve developed innovative interactive management systems designed to track client needs and improve the quality of our services. We can show you how to take your facility to a new level of service by finding cost efficiencies in areas you may have overlooked.

The most up to date and efficient cleaning training and technology

Waterford team members are extensively trained in the latest techniques for medical, industrial and commercial cleaning procedures. Our building services teams are equipped with the best and safest products and equipment. We are continuously working with suppliers to bring more environmentally friendly products to our clients. Whether your goal is a greener community or you’re going after LEED, GREEN UP or BOMA certification, Waterford can help you get clean and go green.

A great service, at a reasonable cost

Good value and quality of service is the cornerstone of everything we do. Our job is done when we’ve completed all of our commitments on budget and on time and we’ve exceeded your expectations.