Area Manager  |  Apply Online

Company
Waterford Services Inc. is one of Southern Ontario's leading building services providers. We deliver janitorial cleaning solutions in more than 20 million square feet of space for a wide-ranging client base. Our customers manage multi and single-user office towers, government buildings, shopping centres, educational facilities, high security sites and condominiums.

Waterford's mission is to provide quality service at a reasonable price.

Position

Waterford is currently looking for an Area Manager to join the company. We are seeking an organized, self-motivated, leader who is capable of juggling multiple projects and clients. This individual will manage teams, work with customers and oversee on-site cleaning operations.

The Area Manager position reports to the Director, Client Services, and has functional responsibilities with the Director, Marketing & Operations.

Primary Role
To manage and co-ordinate the work of various teams of cleaning staff, ensuring the smooth daily operation of service that meet the requirements and standards of Waterford.

Responsibilities

• Manage the work of teams of full and part-time cleaners, and arrange coverage in the event of staff absence.
• Establish job descriptions for all staff.
• Organize the workload of the cleaners, ensuring appropriate distribution of tasks.
• Interview, hire, train and dismiss cleaners as required.
• Ensure all cleaners are adequately trained for the duties they are to perform; including but not limited to WHMIS, health & safety, cleaning procedures, emergency protocol etc.
• Monitor inventories of all cleaning materials, consumables and equipment to ensure that orders can be placed on a timely basis.
• Ensure that the Waterford's Health and Safety Policy is adhered to at all times.
• Liaise with the Facility Managers on a regular basis, dealing effectively with any problems or complaints that may arise.
• Perform monthly (at minimum) cleaning inspections and submit to Facility Managers and Waterford Services
• Maintain cleaning staff attendance logs and timesheets for submission to the Director, Client Services
• Carry out other duties within the competency of an Area Manager that may be reasonably required.

Qualifications

• Previous experience within the janitorial or similar industry at a supervisory level
• Strong leadership skills
• Ability to communicate well, both verbally and through writing when directing the tasks of janitors and preparing reports for Facility Managers and Waterford Supervisors
• Organized with strong attention to detail
• Ability to motivate staff
• Strong training skills for teaching cleaners how to perform various cleaning procedures or use chemicals/equipment properly
• Good time-management skills
• Good judgment skills
• Ability to communicate in Portuguese, Spanish, Filipino and/or Sri Lankan an asset
• Valid driver license

Salary/Benefits

• Competitive wages based on skills and experience
• Corporate vehicle
• Enrollment in staff benefits program

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